At OVABLE, we are dedicated to ensuring your  reach you quickly and efficiently. Please review our shipping policy below.

1. Order Processing Time 

All orders placed on ovable.shop are processed within 1-2 business days Monday-Friday. Please note that this processing time is separate from the shipping transit time. Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Rates & Delivery Estimates 

We are pleased to offer Free Shipping on all orders, with no minimum purchase required. Once your order has been processed, you can expect delivery within an estimated 3-5 business days.

Please be aware that delivery times are estimates only. While we strive to meet these estimates, actual delivery times may vary due to factors such as carrier delays, unforeseen weather conditions, or other circumstances beyond OVABLE’s control.

3. Shipping Destinations 

OVABLE currently ships exclusively within Canada. We do not offer international shipping at this time.

4. Order Tracking 

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track the progress of your shipment directly on the carrier’s website.

5. Shipping Address Accuracy 

It is the customer’s responsibility to ensure that the shipping address provided during checkout is accurate and complete. OVABLE is not responsible for orders shipped to incorrectly entered addresses. If an order is returned to us due to an invalid or incorrect address, the customer will be responsible for any additional shipping fees required to resend the package.

6. Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during shipping, please contact us immediately. We will work diligently with the shipping carrier to investigate the issue and find a satisfactory resolution.

7. Customer Service 

For any questions regarding your order, our shipping policy, or for further assistance, please do not hesitate to contact our customer service team during business hours: